Nebraska Telephone Assistance Program

The Nebraska Telephone Assistance Program (NTAP) assists qualifying low-income individuals with keeping telephone services affordable by lowering monthly service rates. Individuals can qualify for NTAP by participating in Medicaid, Supplemental Nutrition Assistance Program (SNAP), Kid's Connection (SAM, MAC, or EMAC), Supplemental Security Income (SSI), Low-Income Home Energy Assistance (LIHEAP), National School Lunch Program Free Lunch Program, Federal Public Housing, Temporary Assistance for Needy Families (TANF), or if household income is at or below 135 percent of the poverty level.

What is NTAP?

  • NTAP assists qualifying low-income individuals with obtaining and keeping telephone service by lowering monthly service.
  • NTAP reduces the cost of local telephone service by $12.75 per month on one landline or wireless phone bill. The discount will appear as a credit on your monthly telephone bill. No cash or checks will be distributed. The telephone bill must be in the name of, or contain the name of, the applicant.

Who is eligible for NTAP?

  • Medicaid
  • Supplemental Nutrition Assistance Program (SNAP)
  • Supplemental Security Income (SSI)
  • Federal Public Housing Assistance
  • Low-Income Home Energy Assistance Program (LIHEAP)
  • Childrens Health Insurance Programs (Kids Connection, SAM, MAC & EMAC)
  • National School Lunch Program FREE Lunch Program
  • Temporary Assistance for Needy Families (TANF)
  • Income at or below 135% of poverty level

How do I apply or receive an application?

To apply for NTAP, complete an application form and provide proof of eligibility (as directed on the application) - Click Application Form Below

Online Application Form and Instructions


To receive an application form:

Call the Nebraska Public Service Commission at: (402) 471-3101 (Lincoln); (800) 526-0017 (Nebraska Only),


Mail request to: NTAP PO Box 94927 Lincoln, NE 68509-4927


To Print off an application form - Click Here


When you have filled out the application, mail COMPLETED application form to:

  • NTAP
  • PO BOX 94927
  • Lincoln, NE 68509-4927

Phone Companies that currently Participate in the Nebraska Telephone Assistance Program

Duplicate Household Worksheet



Exempt Lifeline Customer Database - Restricted Access

Nebraska Public Service Commission

1200 N Street, Suite 300, Lincoln, NE 68508
Phone: 402-471-3101
Toll Free: 1-800-526-0017 (NE Only)
TDD: 402-471-0213
Fax: 402-471-0254

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