Nebraska Telephone Assistance Program

The Nebraska Telephone Assistance Program (NTAP) assists qualifying low-income individuals with keeping telephone services affordable by lowering monthly service rates. Individuals can qualify for NTAP by participating in Medicaid, Supplemental Nutrition Assistance Program (SNAP), Children’s Health Insurance Programs (CHIP), Supplemental Security Income (SSI), Veterans Pension Benefit/Survivors Pension Benefit, Federal Public Housing, or if household income is at or below 135 percent of the poverty level.

What is NTAP?

  • NTAP assists qualifying low-income individuals with obtaining and keeping telephone service by lowering monthly service.
  • NTAP reduces the cost of local phone service by up to $12.75 per month on one landline/wireless phone bill or provides minutes to your eligible cellular phone service. Some telephone companies do not participate with this program. The discount will appear as a credit on your monthly telephone bill or minutes will be uploaded to your account. No cash or checks will be distributed. The telephone bill must be in the name of, or contain the name of, the applicant.

Who is eligible for NTAP?

  • Medicaid
  • Supplemental Nutrition Assistance Program (SNAP)
  • Supplemental Security Income (SSI)
  • Federal Public Housing Assistance
  • Childrens Health Insurance Programs (Kids Connection, SAM, MAC & EMAC)
  • Veterans Pension Benefit/Survivors Pension Benefit
  • Income at or below 135% of poverty level

How do I apply or receive an application?

To receive an application form:

Call the Nebraska Public Service Commission at: (402) 471-3101 (Lincoln); (800) 526-0017 (Nebraska Only),

OR

Mail request to: NTAP PO Box 94927 Lincoln, NE 68509-4927

OR

To Print off an application form - Click Here

 

When you have filled out the application, mail COMPLETED application form to:

  • NTAP
  • PO BOX 94927
  • Lincoln, NE 68509-4927

Phone Companies that currently Participate in the Nebraska Telephone Assistance Program

Duplicate Household Worksheet

 

 

CARRIERS ONLY
Exempt Lifeline Customer Database - Restricted Access
 

Nebraska Public Service Commission

1200 N Street, Suite 300, Lincoln, NE 68508
Phone: 402-471-3101
Toll Free: 1-800-526-0017 (NE Only)
TDD: 402-471-0213
Fax: 402-471-0254

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